Please message me after purchasing the consultation to schedule a time. Consultations can be done through the phone, skype, videos, or emails. I'm super flexible, have lots of experience selling online, and am quite friendly. Work with me and I guarantee you'll see improvement in your shop.
You can also check out my simplychivintage instagram for reviews from my clients.
Please message if you have any questions or concerns.
Consultations have included:
increase traffic to shop
how to ship / best shipping methods
titles & tags
how to promote your shop
social networking / social media help / instagram
selling on Instagram
best business practices
bulk posting / work faster
help with writing descriptions
research and pricing
customer service / issues with customers
|||| f e e d b a c k...more can be found on my IG ||||
"Meeting with Chi was one of the best things we've done for our shop thus far. She gave us direct and honest feedback and clear goals to work towards. It's so wonderful to have someone with her amount of experience take the time to look at your shop and tell you exactly what you can do to improve and be successful. Since we have started implementing her tips we have seen much more traffic through our shop and in turn have made more sales! Chi really helped us focus and look at what we wanted long term. I didn't realize how important it was to have a clear direction until meeting with her. We can't thank her enough. The service she provides is invaluable. Thank you, Chi!" Thevintagoka
"I can't thank you enough Chi! The service you are providing is priceless! It's so difficult to step back and authentically assess yourself as a new small business owner; such foreign territory! You were extremely efficient and honest (in a good way), exactly what I needed! I'm so inspired to push forward and evolve. " -Nikki-Thewolfeden
"I wanted to thank you once again for sharing your Etsy and Instagram wisdom with me. I appreciate you taking the time to review my Etsy store to provide me with insightful feedback that will help me in the long run. In this business, it is all about the details & having a focus and you reinforced that mindset today. Thank you Chi, it was great chatting with you. I'll catch you on IG!"
I accept Paypal, Direct Deposit, Etsy Gift Cards, and Credit Cards. If you're new with Etsy, and having issues through checkout, please convo me, and I'll try my best to help you out.
For most items, I will ship with USPS. For larger items such as furniture pieces, I'll ship either with FedEx or Greyhound Package Express. I will let you know in the listing if the item is shipped with Greyhound. You'll need to leave your name and number, and they'll call you when your package is ready to be picked up.
The estimated delivery time for Greyhound can be anywhere from 2 weeks to a month. I have no control of how fast the delivery will be or when your package will arrive. Please call your local Greyhound station if you have any questions concerning the arrival time of your package.
Insurance will only apply to some items up to my discretion which will be indicated in listing, otherwise it will be an additional fee if you would like to add it. Tracking will be included.
I ship to the address listed on your Etsy account as oppose to PayPal.
I like to recycle. Your purchase is packaged by using recycled items whenever possible. All boxes and packaging materials are clean.
Some items may not be available for international shipping. If an item you want does not have available shipping to your country convo me for quote. Please be familiar with your country's condition for mailing, restrictions and prohibitions - visit USPS website for additional information. Restricted items will not be mailed. Any EXTRA custom charges will be buyer's responsibility.
If an item returns as an unclaimed package we are not responsible for any shipping fees and the item will be relisted unless the buyer asks for item to be reshipped at their own expense.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
All sales are final except for furniture pieces (shipping cost varies and if an estimate is higher than what's quoted....customer can decide to cancel their order with a full refund). I do not accept refunds. Please read the descriptions carefully, and ask if you have a question. Vintage is old, and likely to have been used, so please do not expect an item to be in mint condition.
Items will only be held 1 week for pickup after purchase date unless we have prior arrangements. No refunds are given for items not picked up, and will be relisted. If items such as furniture has been packaged prior to customer asking for a refund, 10% of the cost of the item will not be refunded due to the work and cost of packaging material needed.
Please be aware that the color display on each computer varies so please ask all questions before making purchase.
Damaged caused during transit/shipping is not under my control, so a refund will not be given - insurance is always available for purchase for any item. Please convo, if you'd like to add insurance to your package.
Note: Color in pictures may vary slightly depending on light, computer, picture.